This Privacy Policy explains how Xiamen Tong’an District Xu Haoxiang Luggage Store (Chinese name: 厦门市同安区许浩祥箱包店) (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit or make a purchase from [Website Domain] (the “Site”) or otherwise interact with us.

Business Address: 2/F, Unit 2, No. 687 Xinmin Avenue, Tong’an District, Xiamen, China (厦门市同安区新民大道687号二楼之二)
Contact Email: [your support email]
Contact Phone (optional): [your phone]

1) Information We Collect

A. Information you provide to us

When you use the Site or place an order, you may provide:

  • Identity & contact information: name, email address, phone number
  • Shipping & billing information: address, postal code, country/region
  • Order details: items purchased, order number, notes, preferences
  • Payment information: we typically receive payment status and transaction identifiers from the payment provider; we do not store full card numbers if payments are processed by third-party processors
  • Customer support messages: content of emails, chats, or forms you send

B. Information collected automatically

When you browse the Site, we may automatically collect:

  • Device & usage data: IP address, browser type, device identifiers, operating system
  • Log data: pages visited, time spent, clicks, referring/exit pages
  • Cookies & similar technologies: used for site functionality, analytics, and improving user experience

2) How We Use Your Information

We use your information to:

  • Process orders (confirm orders, payment processing, shipping, returns)
  • Provide customer support and respond to inquiries
  • Improve the Site (performance, troubleshooting, analytics)
  • Prevent fraud and secure transactions
  • Send service-related messages (order updates, shipping notifications)
  • Marketing (optional): send promotional emails or messages only when permitted by law and where you can opt out at any time

3) Cookies and Analytics

We use cookies and similar tools to:

  • keep the Site working correctly (shopping cart, login sessions),
  • understand how the Site is used (analytics),
  • remember preferences.

You can manage cookies in your browser settings. Some features may not function properly if cookies are disabled.

4) How We Share Your Information

We may share your information with trusted third parties only as necessary to operate our business, such as:

  • Payment processors (to complete payments)
  • Logistics and shipping providers (to deliver orders)
  • E-commerce platform / hosting providers (to run the Site)
  • Analytics providers (to understand site performance)
  • Legal and compliance (if required by law, court order, or to protect rights)

We do not sell your personal information.

5) International Data Transfers

If you access the Site from outside the country/region where our servers or service providers are located, your information may be transferred across borders. We take reasonable measures to protect your data in accordance with applicable laws.

6) Data Retention

We retain personal data only for as long as necessary to:

  • fulfill orders and provide services,
  • comply with legal, tax, or accounting obligations,
  • resolve disputes and enforce agreements.

When data is no longer needed, we will delete or anonymize it where feasible.

7) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your personal data (subject to legal obligations)
  • Restrict or object to certain processing
  • Withdraw consent (for consent-based processing, e.g., marketing emails)
  • Data portability (where applicable)

To exercise these rights, contact us at [your support email]. We may need to verify your identity before fulfilling requests.

Marketing opt-out

You can unsubscribe from marketing emails using the link in the email or by contacting us.

9) California Privacy Notice (If Applicable)

If you are a California resident, you may have rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of certain data sharing. We do not sell personal information. To submit a request, email [your support email] with “California Privacy Request” in the subject line.

10) Children’s Privacy

Our Site is not intended for children under 13 (or the age threshold in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us so we can delete it.

11) Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.

12) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Effective Date.” Continued use of the Site after changes means you accept the updated policy.

13) Contact Us

If you have questions or requests regarding this Privacy Policy, contact:

Xiamen Tong’an District Xu Haoxiang Luggage Store (厦门市同安区许浩祥箱包店)
Address: 2/F, Unit 2, No. 687 Xinmin Avenue, Tong’an District, Xiamen, China (厦门市同安区新民大道687号二楼之二)